Returns & Cancellation Policy

RETURNS

All requests of return must be raised within seven (7) working days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email us at [email protected] to obtain a Material Return Authorisation (MRA) number. To get MRA, you need to mention the reason due to which you wish to return the material. If the reason is not pertaining to deficiency in service by Beijer Ref India Pvt Limited, you will have to pay some nominal Material Return charges, which will be conveyed to you along with MRA number provided to you thru email. After receiving a MRA number, place the item securely in its original packaging, and send your return to the following address:
Beijer Ref India Pvt Ltd
Khasara No. 304/3, 100 feet road, Village- Ghitorni, New Delhi -110030 India

Please note, customer will be responsible for all return shipping charges. We strongly recommend that you use a reputed / trackable method to send your return. Customer need to ensure that items are returned without any damage. In case of damage the value of product will be revised based on the assessment of the beijer ref india which will be final and binding.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least six (6) working days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For wrong supplies, defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
[email protected] , 92 6670 6670